Complete the form below and click to submit a ticket.
Report Your Wireless Problems Here!
The ITS Department is always looking to improve our wireless network and with your help, we can make it better. Please let us know if you have ANY issues, as quickly as possible, to make it easier for us to investigate. If you need immediate assistance or have NETWORK REGISTRATION issues, please call the ITS Helpdesk at 610-499-1047.
Please enter your Widener University LoginID USERNAME :
First Name :
Last Name :
Please provide the location where the problem occured.
Include building names, floor and room number(s).
Select the Wireless Network you were connecting to:
Choose Network Here
All the above
Which device(s) are you experiencing the wireless issues?
Streaming Devices (Amazon Firestick, Apple TV, Roku, Smart TV)
What day and time did this occur?
Please choose the best description for your issue:
Choose Description Here
Real Slow Speed
Weak to No Signal
Solid Connection but Keeps Dropping/Disconnecting
Connected to the Network but No Internet Access
Unable to Connect to the Wireless Network
None of the Above - Will Describe Below
Please provide as much detail as you can about your issue:
Office of Information Technology Services
Wolfgram Memorial Library
Philadelphia Speakers Series
Campaign for Widener
Widener Partnership Charter School
Osher Lifelong Learning Institute
Oskin Leadership Institute
Community Physical Therapy Clinic
Neuropsychology Assessment Center
Small Business Development Center
Child Development Center
Map & Directions